JibberJobber PRIVACY STATEMENT
- What personally identifiable information JibberJobber collects.
- What personally identifiable information third parties collect through the Web site.
- What organization collects the information.
- How JibberJobber uses the information.
- With whom JibberJobber may share user information.
- What choices are available to users regarding collection, use and distribution of the information.
- What types of security procedures are in place to protect the loss, misuse or alteration of information under JibberJobber control.
- How users can correct any inaccuracies in the information.
If users have questions or concerns regarding this statement, they should use the Contact Us form.
Information Collection and Use
Your data is 100% private -- we do not use the data that you put into the system for any purpose other than supporting your data / system. The data that you put in shall be and always will remain the sole property and private data of those individuals and organizations that input the data into this system. This data is never shared with any outside organizations or 3rd parties.
JibberJobber collects information from our users at several different points on our Web site. We treat all information collected as confidential.
In order to use Web site, a user must first create an account. During registration a user will enter contact information (such as name and email address). We use this information to contact the user about services on our site, updates, and communications generated by the system.
When a user creates a Premium account, we request information from the user on the order form for paid services. A user must provide contact information (such as name, email, and billing address) and financial information (such as credit card number, expiration date). This information is used for billing purposes. If we have trouble processing the payment, the information is used to contact the user.
We store anonymous user information that we collect through cookies, log files, clear gifs, and/or third parties to create a profile of our users. A profile is anonymous stored information that we keep for reporting user information and demographics to our advertisers in a completely anonymous fashion, without any personally identifiable information. Our profiling is always anonymous and never tied to the users. We do not share your personal information with other third parties.
A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site, but is tied to a random number or string representing the current user session. We use both session ID cookies and persistent cookies that are never personally identifiable by clients. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following your browser help file directions.
Third Party Advertising
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Clear Gifs (Web Beacons/Web Bugs)
We may employ or our third party advertising partners may employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs) that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. The main difference between the two is that clear gifs are invisible on the page and are much smaller, about the size of the period at the end of this sentence. Clear gifs are not tied to users' personally identifiable information, except as noted for HTML-formatted e-mails.
Clear Gifs can "work with" existing cookies on a computer if they are both from the same Web site or advertising company. That means, for example, that if a person visited "www.companyX.com", which uses an advertising company's clear gif, the Web site or advertising partner would match the clear gif's identifier and the advertising company's cookie ID number, to show the past online behavior for that computer. This collected information would then be given to the advertising company.
In addition, we may use clear gifs in our HTML-formatted e-mails to let us know which e-mails have been opened by the recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If users would like to opt-out of these e-mails, please see the Opt-out section.
Communications from the Site
Special Offers, Updates and News - We may send new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.
Newsletter - If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections.
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature. Users may opt-out of these communications. Please see our Choice and Opt-out section.
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account via email.
Sharing Aggregate Information (non-personally identifiable)
We share aggregated demographic information with our partners and advertisers. This is not linked to any personally identifiable information.
Third Party Advertisers
We ONLY share personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, legal process served on our Web site or as required by law.
Third Party Intermediaries
We use a credit card processing company to bill users for Premium access to JibberJobber. This company does not share or use personally identifiable information for any secondary purposes.
Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by following the unsubscribe instructions in the e-mail. We also offer an opt-out mechanism on the user's account management page.
This Web site contains links to other sites. Please be aware that JibberJobber is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Surveys & Contests
From time-to-time our site may request information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Survey information is used for purposes of monitoring or improving the use and satisfaction of this site. Though we may use an intermediary to conduct these surveys or contests, they may not use users' personally identifiable information for any secondary purposes.
If a user elects to use our referral service for informing a friend about our site, we may ask them for the friend's name and email address. JibberJobber will automatically send the friend a one-time email inviting them to visit the site. JibberJobber may store this information to measure the effectiveness of this e-mail, and for possible credits to the referring user.
The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Supplementation of Information
In order for this Web site to properly fulfill its obligation to users it is necessary for us to supplement the information we receive with information from 3rd party sources.
For example, we utilize real-time Credit Card processing software and services by third parties for using this service to accept payment for our paid services. We will transmit; use and share personally identifiable information and credit-card information to process secure e-commerce for our services.
For increased security, we may use credit-card processing and AVS (address verification services) to process customer credit cards. This feature is only available on US-issued cards; International users may or may not be subject to credit card address verification.
In order for this Web site to enhance its membership, we may combine information about the click-stream habits of users with similar information from our partners and add it to anonymous user profiles. When a user makes a purchase, the affiliates that we work with may collect and share anonymous demographic information and commissions based upon an affiliate program or other such service.
Correcting/Updating/Deleting/Deactivating Personal Information
If a user's personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate the users' personally identifiable information. The user can do this on the My Account page.
Notification of Changes
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.