Relationship Management: Getting Multiple Contacts Into JibberJobber

January 31st, 2012

Yesterday I did some research on a company that should acquire JibberJobber.  I’m not in talks with them, yet, but if it happens, I want to know who I’ll be talking to.

I went into LinkedIn and did a search on the company, narrowing it down to executive titles.  I opened up six LinkedIn Profiles that I want to keep track of.  I was going to put them all into JibberJobber today, one by one.  But then I thought it would be faster to import them. So I did :)

First, I created a very simple spreadsheet. Note the first row:

In the first row, each column starts with what I’m putting below.  First Name, Last Name, Title, etc.

Then, I saved it as a CSV.  That is critical!

Then, when I imported this very small spreadsheet, in the last column, I chose which company to associate them to from this dropdown:

And then, just to double-check, I went to the company page and they were all there… beautiful!

I could have taken extra time to hand-enter them into JibberJobber one-by-one, but instead I opted to create a simple spreadsheet and enter them all in at once.  Easy!

This is a premium feature.  $9.95/month

Comments Off on Relationship Management: Getting Multiple Contacts Into JibberJobber


Favorite Friday: LinkedIn Recommendations

January 27th, 2012

I recently got a comment on this post and it reminded me how good the post (and over 20 comments) was.

November 20, 2009: LinkedIn Recommendation and Other Recommendations: SO WHAT???

The question I address in this post is:

When you get a Recommendation on LinkedIn, what do you do with it?

I think most people hardly do anything with it.

And that should change.

Click here to read what to do with your LinkedIn Recommendations… don’t skip the comments :)

Comments Off on Favorite Friday: LinkedIn Recommendations


Memo to Monster Regarding Layoffs: You Need To Offer JibberJobber & Videos as Outplacement Services

January 26th, 2012

Dear Monster Management:

I just read that you are laying off 400 people, worldwide. That is 7% of your workforce.  You are doing this so you can get your financial house in order, so to speak.

That makes sense, and we get that. Layoffs are “nothing personal,” of course.

I’m guessing you are offering outplacement services… which is great.  I’m guessing you’ll pay $2,000 average in outplacement for each of those people, which means outplacement will cost you 2,000 * 400 = $800,000.  That’s not too bad, and hopefully your terminated employees will use and appreciate the services.

Let me suggest that you consider one of two things:

  1. Complement the current outplacement offering with JibberJobber and my videos that I’ve created to help people in their job search. So, in addition to the $800,000 that you are giving to one of the big outplacement companies, ALSO buy your terminated employees a JibberJobber outplacement package (which will complement, not compete with, the other outplacement services).  OR,
  2. Don’t get outplacement services, and instead spend a fraction of the $800,000 and the JibberJobber package. A fraction of the $800,000.  High value services, less expense.

I know $800,000 isn’t much for a company your size.  I’m hoping that your 400 terminated employees, and then people that are left, will appreciate your goodwill gesture to help your alumni get back on their feet.  It’s all about a successful jobs search for them.

We’d love to be involved… contact me?


Jason Alba

Monster watcher and CEO of

See Comments / Leave a Comment »


I wonder if the election will make employers cautious about hiring? #bad_news?

January 25th, 2012

On the user webinar this morning someone asked my thoughts about their situation: two advanced degrees, and not even able to get an entry level job.

I have a few thoughts on that:

The idea of a career and job has changed.

I’ve blogged about this quite a bit.  No longer are we shooting for a long-term career with retirement benefits.  We’re happy if we find a place where we might settle in for a few years.

My recruiter friend Robert Merrill told me a couple of years ago that he thinks we’re getting closer to becoming a world of 1099 workers.  What’s that?  1099 workers are contractors.   No more FTE (full time employees).

Have you seen a trend moving in that direction?

Even if you are hired as a FTE, the company treats you as a 1099, with frequent layoffs and rehiring.  Crazy stuff.

That’s one reason why I’m writing the book 101 Alternatives to a Real Job.

Whether we are out of the recession or not, employers are going to be cautious/skeptical.

Until they feel really good about their market and customers, they aren’t going to commit to the salary and overhead of a new employee, unless it’s critical. (So, how do you prove you are critical?)

The pending election will probably make employers wait on big (hiring, strategy, product line, etc.) decisions.

What impact would Romney or Gingrich have on our economy, trade, markets, taxes, etc.?

What impact would another Obama term have?

Whatever you think it will be, each employer has their own opinion, and they might be waiting on big decisions until… the end of the year :s

Trivia: One of the biggest spikes in JibberJobber signups was when Obama was elected President, through the inauguration.  I was amazed to see how many people started to seriously take career management into their own hands upon hearing that news.

If that’s the case, what does 2012 mean for job seekers?



How To: Send Email From Within JibberJobber (NEW FEATURE)

January 24th, 2012

I send a lot of emails to people who are in my JibberJobber database.  It’s kind of a pain (read: it takes more than 4 seconds) to get their name, and then their email address, to compose a new email to someone.

I asked my team to make it a one-click process, and this is what we came up with:

From the Detail Page of your Contact, if you have an email address, there is now a little icon that you can click that will start the email:

When you click the email**, it takes the first name, last name and email address, and puts it in an email message (with whatever email client you use: AOL, Outlook, Gmail, Yahoo, Hotmail, etc.):

BONUS: I just saw this, on a Company Detail Page… cool!

I know, we are only saving you a few seconds.  But this has been a pain for me, and when I’m sending a lot of emails it helps the process go quicker.  Pain solved.

In reality, this is one of those little tiny things that saves time.  A few seconds here, a few seconds there, makes the system more painless and more usable… right?

** NOTE: you have to go into your browser settings and designate what happens when you click on an email link.  Here’s a generic google search on it… here’s a search to do it from IE, FF, Chrome, Safari …. you might have to do your own Google search to figure out your own browser.

See Comments / Leave a Comment »


How to add a website to your Desktop (or, make a shortcut)

January 23rd, 2012

I have been asked how to make a shortcut on your desktop to JibberJobber.  You can do this with ANY website.

Step 1: Right click on your Desktop.  You’ll get a menu that pops up, one of the options should say NEW.

Step 2: mouse over New, and click on Shortcut.

Step 3: In the box that comes up, put the URL in (see how I put in the http://__________?  put the entire URL – like below).

Step 4: Name the shortcut.  This is what will show up on your desktop.

BONUS (if you use the Quick Launch in your Task Bar) – you can drag that shortcut down to your Task Bar… just click and drag to the Quick Launch area (this is me, dragging my JibberJobber icon to the Quick Launch area):

There you go, pretty easy…. Remember, you can do this with any website :)

Comments Off on How to add a website to your Desktop (or, make a shortcut)


Favorite Friday: The Other Hardest Question: How Can I Help You? MUST READ

January 20th, 2012

January 8, 2008.  The Other Hardest Question: How Can I Help You? I was about 18 months into my business and networking like crazy.  Meeting lots of people, becoming a “power connector,” and having fun.

But people would ask: how can I help you?

And my response was usually something like “nothing for now, I’ll let you know.”

It was a bad answer, because people wanted to help me, but I wasn’t letting them help me!  Crazy, I know.

Here’s my post about it, where I actually answered in a much better way: How Can I Help You?

My advice to you: figure out how to best answer that question (and it’s variations).  And maybe you, too, can find out how close you are to Mr. T (read the post for more :p)!

Comments Off on Favorite Friday: The Other Hardest Question: How Can I Help You? MUST READ


How Hungry are you in your Job Search?

January 19th, 2012

I have an opportunity for a hungry salesperson.

It is 100% commission.

Does that bother you?

Does it scare you?

Is that “below” you?

I knew what I wanted in my next job (a certain salary, benefits, etc.), and I “couldn’t” settle for anything less.

But, as the job search went on, I got hungrier and hungrier.  I changed my expectations and priorities, and got to the point where I need to work for money.  That’s what it came down to.  My high expectations changed to satisfy survival needs.

It’s why I started my business when I did.  Even though I had high hopes and aspirations of what I could do in my own business, I still would have preferred a fat corporate job at a big, popular company.  The security in that role had always appealed to me.

But I saw that wasn’t going to happen, and I had to go to Plan B.  And then Plan C.  And then Plan D. And then I started JibberJobber.

Since I started I’ve talked to people who were hungry… really hungry.  But, not hungry enough to do straight commission.

That’s okay, I get that.  It’s a personal choice, and my offering was unproven back then.

But I am overly impressed with the person who believes in herself enough to say “I am hungry. I can dedicate time to this and work as hard and smart as I know how to either be successful, or at least give it an honest effort.”

Honestly, as a business owner, I’m afraid of hiring someone who, to me, is unproven, but requires a lot just so they show up.

For the last almost-6-years I could only “eat what I kill” (gross analogy, but common with salespeople :p).

I want to partner with someone who is willing to risk, and work, and think, and put skin in the game.  That’s who I’m going to trust with my business and success.

Am I shortsighted and immature?  Perhaps.  But I own the company, and that’s who I’m looking for.

My question to you is this:  if you come across an employer that has similar hangups , how do YOU let them know that YOU are the right person for the job, to make them more successful, and not be an entitled corporate guy?

If you can’t help me see it that way, we won’t get very far.

So, how will you help your interviewers see it that way?

Over the last 6 years I’ve met people who are hungry, and give the appearance that they will work very, very hard.  And I’ve met people who seem more entitled, and will spend lots of time in or planning or preparing for meetings, and really cost me more than they bring to the table.

Which are you?  Which do people think you are?



Job Search Black Hole: Why I Don’t Reply To You

January 18th, 2012

(Read this letter as if I was that hiring manager that isn’t returning your calls and emails)

Did you see the post last week about why I delete your emails?

Now I’ll tell you why you think I don’t ever read or reply to your emails… but first, you think I don’t read or reply because:

  1. I’m too good for you,
  2. I’m too busy with more important things,
  3. I’m a jerk.

That’s what I’ve thought before.  I’ve felt brushed off, or “less than” the person I’ve sent the email to.

How could someone be so incosiderate and rude?  How hard is it to reply to an email??



Right?  I’ve thought that…. I’ve felt that.

And now I think I’m the jerk.  Because I have over 2,200 emails in my JibberJobber email (inbox) that I haven’t replied to.  And I have about 12,000 emails in my gmail inbox that are just sitting there, waiting for me.

Why don’t I respond to them?  Here is some insight that might be helpful:

I am, and I get, overwhelmed!

With everything.  With life, calls, other emails, deadlines, projects, etc.

I don’t ignore you because I’m a jerk.  Your email just falls through the cracks because I’m not good at time management, and managing the inbox.

It’s as simple as that.


Don’t give up on me.

Sometimes, I all I need is a gentle nudge, or another email reminding me of the first one.

Be persistent without being annoying.  Remind me, because your email might be sitting on Page 3 of my inbox, and I’m not going to see it since I never get to Page 3.

If you take it personal, and get offended, I’m sorry…. but sometimes all I need is for you to remain top-of-mind… do that with a simple reminder.




Better Emails: Using the Reply All and who to CC

January 17th, 2012

I recently “replied all” to an email conversation where I noticed a person significant to the conversation was in the CC field.

When I replied, I moved her to the TO field.

Is this a big deal?

Actually, it is.  And I just figured out how to describe it better:

Imagine there are three people standing around talking.  If two people are talking, and one is just kind of listening and not really relevant to the conversation (but it’s nice for her to know what’s going on, and a trusted “ear” in that meeting), it’s okay for the two main people to not really look at her as they talk.

Imagine, though, they start to ask her questions, and draw her into the conversation… Imagine they do that WITHOUT LOOKING AT HER.   In this setting, it seems bad etiquette to ask someone a question and not look at them (looking intently at someone else).

That’s the difference between the TO field and the CC field.

Use TO when you are including that person in the conversation, and want them to give input and feedback and be involved.

Use CC when you don’t expect them to respond, or communicate… but you want to include them in the loop just so they know what’s going on.


Let’s go back to the example:

I’m talking with Joe for a few minutes, and then it’s evident that Sally should be in on the conversation.  We haven’t looked at her, but now that we bring her in, we both look at her, and the eye contact is split amongst the three of us.

That’s the difference between TO and CC.

I see this mistake ALL THE TIME.

What do you think?  Valid analogy?

More on writing better emails at my Effective Email Communication


« Previous Entries