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How To: Hiding Reserved Lines When using Email2Log

July 30th, 2020

I’ve had a couple people ask me recently how to hide the “reserved lines” when they send an email to someone and use the amazing Email2Log feature in JibberJobber.

Email2WHUT?

When you use Email2Log, you send an email to someone and bcc the JibberJobber server. JibberJobber takes the email and will create a Log Entry for every recipient of the email. For example, when you email a recruiter a follow-up and use Email2Log, it will find that recruiter’s record and make a Log Entry out of your email.

If the recruiter isn’t in your database, we add the new contact and then create the Log Entry. You can imagine this saves tons of time.

A more advanced scenario: You want to create a Log Entry on the target company. We allow you to put a “reserved line” anywhwere in the email, such as this:

Company:eBay

When we get the email, we find that line and then make a Log Entry under your eBay company record. Don’t have one? We’ll create it, then add the Log Entry.

Problem?

The question I’ve fielded recently is: how do I keep the reserved lines from showing on the email? No one wants to send an email and have weird reserved lines showing up. So, here are some things you can do…

How?

The three ideas below are not JibberJobber-specific. They are just ways you can hide text in an email:
  1. Change the font size to super small… whatever the smallest would be. Doesn’t hide it but draws much less attention.
  2. Change the font color to white. This will hide it except from some printers, and in the case where the recipient selects the text (in which case it would show as white, where the background (when you select) is blue.
  3. Put it below the signature, or at the bottom of the thread. I think in an email people rarely read below the signature, and hardly go to the bottom of the thread.
BONUS: There is another way… you could actually NOT include the reserved lines (and don’t use Email2Log) when you send the email. Then, after you send it, forward the email to your Email2Log address with the reserved lines. That way we take the email, and create the records and Log Entries you are hoping to see in JibberJobber, and the recipient never sees it.

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