We have been working on a new feature in JibberJobber to help YOU feel more confident about JibberJobber, and use the right features to help you accomplish your goals.
Because too many people login to JibberJobber with a hope that we can help them, but they get to the front page and think “uh-oh… I don’t know were to start! This looks too complicated?”
And then they go back to their 1900′s solution of a very ineffective spreadsheet, thinking that the sophistication of JibberJobber is reserved for people who are smarter than they are.
Over the years we’ve been introducing various things to help you get up running on JibberJobber, and feel like this is YOUR system, and it WILL work for you. The latest thing we’re rolling out is a 30 day email series to help YOU.
The technology is in place. The emails have been written. We’ve tested it internally and are ready to have you give us your feedback.
Whether you have logged in 3,000 times, or you haven’t ever signed up on JibberJobber, would you please sign up on this email series, and then let us know how it goes?
We want any and all feedback, including:
Are you getting the emails in your inbox (or, are they going to your spam folder?)
Does the formatting in the email look okay, or does it look messed up? (in other words, is it clean?)
Do you feel you are getting the emails are weird times of the day?
Are the messages too short? (our goal is to have SHORT messages that you can act on each day, and not feel like it’s too much to (a) read or (b) do)
Are the messages written well? Are there any typos, grammar issues, etc.?
Do the daily tasks seem like they are too much? Or too little?
Do you think this would help someone who is trying to make heads or tails of getting started and getting value out of JibberJobber?
We hope to roll this out to the masses soon, but I would love to get some candid feedback from you before we do… Please send any feedback to me (Jason@JibberJobber.com) or through the Contact Us system.
Here’s how you do it (this will be more automated, and less hidden, once we are ready to roll it out to everyone):
Login to JibberJobber
Click on Account from the main menu
Click on the tab “Mailing Lists”
Click on the only one on that page: New User: First 30 Days Jumpstart
Click the blue Save button.
You should get the first email the day you sign up, and then each morning for the next 29 days you should get the next one in the series.
In this blog post I dissect the page to add a new Contact, manually, in JibberJobber. I find myself adding Contacts more using Email2Log, but I do come into here regularly. Here’s what you need to know:
At the very top you’ll see the three most important fields… when I create a new Contact I always want to have a first and last name, and an email address. Having an email address allows me to use the Email2Log feature later, without creating duplicate Contacts. Note that you can create multiple email addresses for each Contact, which comes in handy.
Add the image of the person by uploading a file from your computer or from a URL. The way I do this from a URL is to right-click on the image and then choose the option to get the URL of the image. You’ll paste that into a box on JibberJobber, and we’ll go out and grab the image from the website (that’s pretty cool!).
The Referred By allows you to indicate who introduced you to this new Contact. This allows you to build the “Tree View” which is really cool!
Categories and Tags allow you to group your Contacts so you can later say “show me all of my friends,” or “show me all of the hiring managers” or something similar. We tend to favor Tags around here, since you can have multiple tags on each Contact.
Rank Contacts to know how strong the relationship is with each person in your network. This comes straight out of Never Eat Alone (Keith Ferrazzi), where Keith says you should know how strong the relationships are with each person.
Most of these fields are intuitive. Note that you can add a Company or Job and if it’s already in your account in JibberJobber, we will associate this Contact to that record. You can also have multiple Jobs and Companies associated to a Company. If the Job or Company records don’t exist, type it in and then click either button to add those records (which will also associate the Contact to that/those records).
The Initial Contact is when you first met the person. I find myself clicking the Today button more than I thought I would, but you can back-date this easily.
The Source field allows you to put where you met this person (online, on LinkedIn, at a networking event, through an email introduction, etc.). It’s basically a help to put this Contact record into context, to remind you who this person is.
If you put the day and month of the birthday in, you can get email reminders of your Contacts when they have birthdays coming up.
Notes is where you put general information about the Contact, but NOT Log Entry stuff. The differnce is this: Graduated from UCLA vs. We had lunch and talked about A, B, and C.
If you are looking for more fields, then just add your own. That’s what the Custom Fields are for… you can add as many as you want (although after 9+ years, I don’t have a whole lot that I actually use).
Be default, your JibberJobber data is private. No one can see it except you. This is not a social network… this is a private tracking and organizational tool.
However, it might make sense that someone else sees (and interacts) with your data. For example:
You have a coach who wants to see what you are doing, so they can help you better. Allowing a coach insight into your database could enhance your relationship with them, and their effectiveness to you. Click here to see the list of JibberJobber Certified Career Professionals (these are people who have gone through our certification program, which means they understand JibberJobber pretty good!).
You have a parent or spouse or brother or neighbor or BFF who you allow access to because they are your accountability partner.
You really, really, really trust someone else to see all of your stuff, and even have access to add to your account (like, add a Log Entry).
I strongly encourage you to only do what I’ll show you below with people that you know and trust to the highest degree. Furthermore, if you grant a coach or accountability partner access to your account now, when your formal relationship concludes, I encourage you to remove this coaching relationship, so they don’t have access to your private relationship management tool forever. It goes without saying, if you grant someone access, you should probably be careful what you write about them if you have a contact record for them…
First, mouse over tools and click on My Coaches:
Next, click Add a Coach (which will open up #2, the boxes):
Next, invite the person to be your coach in JibberJobber:
You can do this by adding their username, if they know it, or their email address (which is associated with their account). Either way, ask them what their JibberJobber username is, or what email to put in.
They will get an email from JibberJobber saying you have requested the relationship, and they have to click a button to agree to this request. Once they click this button, assume they have access to all of your data. BE CAREFUL!
Finally, you might consider following up with the person who you invited…
Just to be sure they got the message, and acted on it.
There is an alternative to this process… your coach can go into their Coach Dashboard and reverse this process, which sends YOU a message asking for permission to be their coach (and access your data).
As long as you totally trust the other person with your data, you should be good to go. Note that this was originally designed (9 years ago) for recruiters, but I got feedback from recruiters that they should not have that level of access to my job search, because they could do bad (unethical) stuff with it (that would not benefit the job seeker).
In JibberJobber there are many pages that we call “List Panels.” List Panels are kind of like Excel, with columns and rows. You can do things on the List Panel, such as filter your search to only show you hiring managers in a certain city, or see a list (and get email addresses) of all of your family or friends. You can do more things, but I want to focus on one: how to change the data that shows up on your List Panel.
First, to get to a List Panel, you can click on any of these menu headings. Note there are other ways to get there, but this is the main way I get there:
Next, directly above the List Panel, find the Manage Columns icon, which will be on the left of the filtered search box (note in this image, I’m filtering my List Panel results to anyone I’ve tagged as a recruiter):
Click on that and you see three columns:
Column 1 allows you to turn on or off columns, and reorder them (by clicking and dragging to the new position)
Column 2 allows you to show more (or less) than the default of 20 rows per page (and you can do a couple of other things, which I rarely change).
Column 3 allows you to save the changes, or reset your entire List Panel to the defaults.
What you do here will be saved so the next time you come into JibberJobber you don’t have to do it again. You can change your preferences as often as you want.
Those are good questions… in today’s Focus Friday we talked about this. You can see the exact video here.
Basically, the Tree View, degrees of separation, and “relationship,” is all controlled by the field “Referred By.” This is one of the top fields on the Add/Edit Contact page, and it’s on the right, just under the Relationship field, of the Detail Page.
When you are on a Contact’s record, and you fill in the Referred By, you are saying “I was referred to this person that I’m adding by this other person (in the Referred By).”
If John introduces you to Jane, or you find Jane’s name from John’s LinkedIn Profile, you would add Jane as a new Contact, and in the Referred By field choose or put John’s name in.
If you don’t do that, Jane is a 1st degree contact.
If you do that, Jane will be one degree past John… if he is a 1st, she will be a 2nd. If John is a 7th, Jane will be an 8th Degree Contact.
Unfortunately, the export you get from LinkedIn are your 1st degree contacts. The CSV file LinkedIn gives you doesn’t tell you what degree of separation they are, probably because they are all 1st degree contacts. So, the answer is no, there is no degree of separation logic that happens on an import.
I’m regularly asked what tags people should use in JibberJobber, for Contacts, Companies, and Jobs.
That, really, is up to you. I have things like family, friends, recruiters, prospects, and things that make sense for me. I even have a tag for “service_providers” which I’ll use for my garage door guy, small appliance repair guy, accountant, etc. You know, all of the people I don’t necessarily want to have to call (because calling them usually mean paying money I didn’t plan on paying), but it’s nice to have their numbers at my fingertips.
Last night we did a release that mostly new users will see, but it’s something that everyone can get value out of, even old-timers!
This is a new widget on the homepage which you can easily turn on… simply click on the Manage Widgets icon right under the main menu of the home page:
Once there, click the checkmark next to the Getting Started widget, and then click-and-drag the box to the top, like this:
Then, you’ll see this on your homepage:
Most of these will be crossed out if you have already been using JibberJobber for a while, because we automatically detect whether you have done those things or not. Note that each line is a hyperlink, and it will take you to the page to do the thing, or a page with instructions.
These were the top 11 things we could think of to help you feel better about using JibberJobber, and get more comfortable with it as a tool for your career management!
I have finally finished putting in the last two videos in this series: Getting Started with JibberJobber. You can find the entire video series here. Below are the videos in the series. You don’t have to watch these in order – just watch what you need.
Overwhelmed? Watch this! (1.5)
Homepage & Widgets (2)
Setting Up Tags (3)
Email2Log Setup (4)
Email2Log Advanced (5)
Log Entries and Action Items (6)
Verifying Action Items and Log Entries Got In (7)
Log Entries and Action Item List Panel (8)
Optimizing the List Panel (9)
Managing Duplicates (10)
Exporting from LinkedIn (11)
Importing from a CSV File (12)
Recurring Action Items (13)
Calendar Views (14)
Interview Prep (15)
Job Description Analysis (16)
Events on Jobs (17)
The Job Journal (18)
Account and Preferences (19)
This should help you understand how to use JibberJobber more – enjoy!
Part of the Getting Started instructions includes setting up your Email2Log email address, and then sending an email to see if and how it works. In this email we’ll walk through the steps to do this. This should take less than a few minutes of setup, then about one second each time you send emails.
First, make sure you have set up your ultra-secretive Email2Log email address. From the main menu, under Logs, click on Email2Log. If you see a green bar, with a bold-green email address, then you have set it up. If it’s still red/pink, then just fill out the form, and click the button at the bottom. You can see that mine is set up and ready to use:
Next, copy that email address, so you can paste it into an email. This might be trickier than you think, depending on your browser. You should be able to copy/paste, or right-click and “copy email address.” When I do that with Chrome, it works like a charm. However, if I use Internet Explorer, there is no “copy email address” option, so I choose “copy shortcut.” If you copy the shortcut you get this:
Note that you DO NOT want the mailto: in the email address! If you paste that, it won’t work. All you have to do is take out the mailto: and you are good to go.
Next, open up a new email message… one that you are going to compose. I recommend you send to yourself, a close friend/relative, or to me (jason@JibberJobber.com). Here’s what you do:
(a) put the email address of who you are sending to in the To field. Note that you could put in multiple recipients, and you could also put people in the CC field.
(b) put the Email2Log address in the BCC field. You could put it in the To or CC field, but get into the habit of using BCC for this function.
Write a test message… if you send to me, put something clever
Then send the email! If you did everything the right way, then two things should happen:
1. The recipients should get their email… and,
2. JibberJobber should have gotten the email, and done it’s magic (created new Contacts, or found existing Contacts, and added the email as a Log Entry).
If you want to verify this worked, there are a few things you can do:
Click on Logs from the main menu, and see if the Log Entry is there. Note: I make sure I’ve ordered that data by “Date Created,” to see the most recent Log Entries at the top.
Or, you can search for the person’s name (if you sent me an email, search for JibberJobber or Alba, if you put my name in the email address), and you should see this record, with the email you just sent as a Log Entry.
Or, you could go to the homepage, make sure the Log Entries widget is showing, and then see if the Log Entry from that Email2Log is in there yet.
If it didn’t work, don’t hesitate to reach out to us. We don’t want you to be frustrated trying to set this up… once you set it up you won’t need to revisit it.
I’m excited to finally get this project to a point where I can announce it – I’ve been thinking about it for way too long, and this week I finally made it a priority! This should help a lot of people “get started” on JibberJobber. If you recommend JibberJobber to friends, family, job clubs, etc., point them here! You get here by clicking on Videos, and then it’s right up at the top.
Since October of last year the Focus Friday calls have been structured so that they were in order for someone new to get off on the right foot. I’ve taken those videos and removed the Q&A, and reduced the time to considerably less than what is in the Focus Friday series… and put them in the right order.
When you come to the Getting Startedpage you’ll see them numbered so it’s easy to keep track of where you left off. You can also see which videos you have seen.
Confused about what to do next in JibberJobber? Start watching the short videos, in order.
Want help on specific functionality in JibberJobber? Scroll through the list of topics and pick the one that will help you get unstuck.
As of right now, the videos are (each week we should add another topic):
Getting Started: Introduction (1)
Getting Started: Overwhelmed? Watch this! (1.5)
Getting Started: Homepage & Widgets (2)
Getting Started: Setting Up Tags (3)
Getting Started: Log Entries and Action Items (6)
Getting Started: Verifying Action Items and Log Entries Got In (7)
Getting Started: Log Entries and Action Item List Panel (8)
Getting Started: Optimizing the List Panel (9)
Getting Started: Managing Duplicates (10)
Getting Started: Exporting from LinkedIn (11)
Getting Started: Importing from a CSV File (12)
Getting Started: Recurring Action Items (13)
Getting Started: Calendar Views (14)
Getting Started: Interview Prep (15)
Getting Started: Job Description Analysis (16)
Getting Started: Events on Jobs (17)
Getting Started: The Job Journal (18)
The “viewed” shows whether you have watched it or not:
Do you have requests for other topics? Let me know!