Introducing The First JibberJobber Certified Career Coaches

February 27th, 2015

Last week we ended six-weeks of courses for the JibberJobber Career Professional Certification.  This was six weeks of training in the breadth and depth of JibberJobber, which will be immensely helpful as these coaches help their clients get more value out of relationship management and follow-up tools.  What job seeker doesn’t need relationship management and follow-up help?

Note: If you are a career professional, and want to do the certification, the price is still discounted from $397 to only $97. Sign up here, or learn more here.

And now, introducing the first four coaches who have turned in and passed their exam, and are JibberJobber Certified Career Coaches!  In alphabetical order… I’m including where they are, but they take clients from all over the world:

Shahrzad Arasteh: Career Consulting Services (Maryland)

Jennifer Bradley: JBradley & Associates (California)

Robyn Feldberg: Abundant Success Career Services (Texas)

Kelly McClelland: Transition Time Coach (Florida)

I have known each of these people for years, some of which I’ve met in person, others I’ve listened to speak, and all of them I’ve followed their blog posts or other articles.  They have big hearts, which is a trait most career professionals posses, and they are all very passionate and purposeful in what they have chosen to do.

Congratulations to each of these career professionals, and I hope that this training and certification will help you help many people!




How Multi-associations Work: Contact(s) + Job(s) + Companie(s)

February 26th, 2015

Probably bad grammar to write “companie(s)” but I wanted to be consistent with the (s)… Anyway… Kimberley writes:

” I cannot seem to figure out how to associate jobs with contacts and contacts with jobs.  I just see “associate documents.”

A couple of things to know:

Associate Documents: This is to associate documents you’ve entered into the Documents Manager (either upload or associated with Dropbox).  When you do this you can see a report of how many times you’ve associated (or, used) that document.  So, you can see that you’ve used your “general resume” 17 times… and where, and when.  You can see you’ve used your “product manager resume” 42 times… and when and where.

We call the ability to associate multiple Jobs and Companies to one Contact, or multiple Companies and Contacts to one Job, or multiple Contacts and Jobs to one Contact “multi-associations.”

For example:

One Contact can be associated to her current and past Companies, and can be associated to three jobs that she interviewed you for, or recommended.

One Company can have multiple job openings, and have multiple Contacts associated to it.

One Job can be for multiple Companies (the hiring company, and perhaps the recruiter’s company, if you are tracking all of the jobs that a recruiter’s company is sending your way) and be associated to multiple people (the recruiter, and all of the people who did the panel interview last week).

In the example below, (1) is for associating documents… which is not what we are talking about in this post.

(2) is for associating one or more Companies, and (3) is for associating one or more Jobs.


To add multiple associations to this Contact, simply mouse over where the data would be, and the box turns gray… double click the gray box, like this:


When you double-click the gray box, you can either enter a Job that you already have in the system, and it will show in the dropdown, or you can enter a job that is new to JibberJobber, and it will be (1) added as a new Job record and (2) associated to this Contact.  After I double-clicked the gray box (above), I entered Product Manager, and there was no dropdown to choose from… when I clicked the “Done” button, it saved Product Manager as a new Job, and it is now associated to this Contact, like this:


Note that there is a 1. by the Product Manager job, and a 1. by Toyota, a few lines up.  This means that these are the first associations for Jobs and Companies.  If I add another Job, there will be two (obviously). I just need to double-click the gray box again to do that, and repeat the instructions from above. Once I double-click the gray box, you’ll see up/down icon that you can drag to reorder. So, I might have Toyota and Kia and American Express as three associated Companies on this Contact record, and I can reorder them to whatever makes most sense.

Multi-associations were an important addition to JibberJobber because this is how the real world works…. and is a great addition to JibberJobber, helping you to more accurately organize and track what you are doing.


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How To Get Around the Ridiculous LinkedIn Search Limitations

February 24th, 2015

I blogged about this here: Bogus: LinkedIn search limits

I’ve been following threads by people who do LinkedIn training, like career counselors, and individuals who own their own business.  This limitation hampers their ability to promote LinkedIn, and even show how to do a good search, in LinkedIn.  Paying for a normal account might not even solve the problem.

Until someone at LinkedIn wakes up and pulls the plug on this horrific limitation that is only making LinkedIn unusable by people (ask me how I really feel), I’ll suggest a workaround for you.

I actually blogged about the hack back in 2011 (and a few other times): Do you use Site:______ in Google searches?  I DO! (I even have pretty color coded pictures on that blog post)

Here’s what you do: instead of going into LinkedIn to do a search for a person, place, company, etc., just do it in Google. It’s a normal search, but at the beginning of the search box you put this:

You can copy and paste that… all it does is says “Google, do a search for “_______” but only search on this one website, which happens to be LinkedIn. A few things to note:

  1. This works on other search engines (but they might have different way to do it). You can even do it on LinkedIn (see here)
  2. This is the super simple way to do it… you can get much more advanced. Check out the four examples listed towards the top of this post.
  3. The search results come back in Google (or whatever search engine you are using), which means it doesn’t count against your search quota in LinkedIn.
  4. You don’t even have to login to LinkedIn to do this.
  5. Google isn’t limiting your search results, yet :p

There you go – enjoy this fix for now.  Hopefully you won’t have to for long.

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How do JibberJobber Recurring Action Items Work?

February 23rd, 2015

My good friend in the New England area writes:

“Is there a video on using recurring action items? I see the button but can’t figure out how to, say, call someone every two months.”

I don’t have a video on this, yet, but I’m sure I will someday.  One reason I didn’t do a video is because it works pretty much the same way that outlook and Gmail do it… before we break it down, though, let me provide something of a glossary:

Log Entry: This is something that happened that I want to keep track of.  For example, “We had lunch, you paid, and we talked about this thing, etc.”

Action Item: Basically a Log Entry, with a due date.  For example, “Call Tom one week after we had lunch to see if he’ll hire me.”

Recurring Action Item: An Action Item that will come up more than once.  For example, “call someone every two months.”

Let’s break the Recurring Action Item down, using the numbers in the image below. Note that this part of the screen I see when I am creating a Log Entry, and I click on the Action Item button/link/icon on the bottom-left:


  1. Action Item Due Date: This is when you need to follow-up on this Log Entry (aka, Action Item).  This is required to create an Action Item, and is the first follow-up you’ll do.
  2. Repeat checkbox: Click this if you want to open up the boxes for #3, 4, and 5 below.  If this is a one-time Action Item, just leave it unchecked.
  3. Start: This kind of interesting… but here’s the scenario: Let’s say you want to follow-up with the person on Friday, but then next month you reach out again, and then every three months after that.  The Action Item Date (1) will be this Friday, the Start date (3) will be next month, and then the Repeat Every (4) will be every three months (like I have in the image above). Note, by default the Start Date is the same as the Action Item Due Date, and you can just ignore this box.
  4. Repeat Every: This is where you say every two weeks, or in the image above, every three months, or whatever recurring period you want.  When you choose how often you want it to repeat, you’ll have other choices, like repeat on the 15th of the month, or the third Thursday of the month…
  5. Completion: This let’s you choose to have it never end, after a certain number of assurances, or by a certain date.
  6. Action Item Title: This is a cool bonus!  It’s also available for one-time Action Items… the ability to name your Action Item.  It doesn’t make sense to have a Log Entry that says “had lunch with Tom,” and then get an Action Item a week later that is titled “had lunch with Tom.”  That is confusing… so we let you optionally add an Action Item title so the reminder you get a week later might be “Call Tom – we had lunch last week.”

There you go – Recurring Action Items… pretty cool!




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Want to write on my blog?

February 20th, 2015

Guess what? Yesterday I opened up my inbox and had no less than four new requests to guest post on my blog.

And I had two invitations to get better at LinkedIn… you know, in case I was frustrated not knowing how to use LinkedIn. In case I haven’t been writing about LinkedIn for years… and even authoring the book (now in the fourth edition) I’m on LinkedIn – Now What???

I’m not bragging… but I want to re-emphasize my post from Wednesday, titled Competition in the Job Search. From that post you should have walked away with the thought that you need to be more purposeful, intentional and strategic in your job search.  Sit around and be one of the crowd, and your job search will probably go on longer than you wish.

But do things differently, think about what you are doing, bring in the right help, etc. and you can stand above your peers.

Let’s build on that idea.

The people who are asking to write on my blog as guest bloggers, and the people who are pitching me for LinkedIn training, do not understand who they are pitching to.  Their messages look like spam (because they are).

Do the people you send messages to think that your messages look like unsolicited, untargeted, irrelevant spam?

I regularly get emails from job seekers with a resume attached that says “hey, I want to work for your company.”   The last email I got was about a page long… of copy and paste.  There was nothing personal about it.  It was boiler-plate. And I’m not even talking about the resume!  This was throwing mud on the wall to see what sticks.

I’m sorry to say that what I’m suggesting is that instead of blasting out emails, you take time to understand who you are approaching, and how you can become relevant to them.

There is a lot of noise in our inboxes.  If you don’t customize, or don’t even understand who you are pitching to, you could be doing more harm than good.

Oh yeah, to answer your question “do you want to write on my blog”… if you look through my posts, you’ll see very few guest posts. I write most of my own stuff.  There are some exceptions, but not many.  Usually the answer is no.  Unless you have something really compelling (starting at around $500).

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Focus Friday: Exporting Contacts from LinkedIn

February 19th, 2015

It took a while for me to get this video posted because I had to have part of the video blurred out for privacy.

You might remember that our Focus Friday sessions, which are 10 minutes of training focused on one particular thing (and then as much time as we need to answer all of your questions) has morphed into a “getting started on JibberJobber” video series.  The next logical video was how to export contacts from LinkedIn.

You can sign up to get weekly invitations (links) to join us on each Focus Friday webinar here.  You can also watch archived Focus Friday recordings here.  Note that if you scroll from the bottom up, you’ll see, in order, the getting started videos! In other words, since I started recording these, I have planned them for newbies, in an order that makes sense to get up and running on JibberJobber.

Here’s last week’s video.  Tomorrow morning on the Focus Friday we’ll go through the import process on JibberJobber.



Competition in the Job Search

February 18th, 2015

Today I was on Lisa Rangel’s webinar about how to write executive resumes that get interviews. You can probably find her next webinar here.

Lisa is one of a few hundred resume writers that I know.  Resume writers are good people.  They are nice, service oriented, and are thrilled when you get an interview, or better, a job.

Resume writers are usually masters of their craft, which includes manipulating a Word document, converting to pdf (and still having it look good), and producing a marketing document in a way that many people can’t do very well.

Resume writers are also creative, and because of their expertise (or how many good/bad resumes they’ve seen), they can be blunt, telling you exactly what you need to hear.  This isn’t always what you want to hear…

I was thinking about how different Lisa is from her peers (and the strengths and weaknesses of some of her peers), and it made me think of … YOU (the job seeker). I was wondering, if you were in a room of your peers and colleagues, all unemployed, how would you compete.

I use compete loosely because it’s not all about competition. I like “coopetition,” and working together, and win-win, etc.

But at the end of the day, some people are going to pick one.  And then the “top 10” will be picked, and eventually the bottom 50% will be left there.  Still very talented, and competent… perhaps more than the first 10 that were picked… so why weren’t they picked?

Lisa is very purposeful and strategic about her marketing.  She has a right-hand-man (Frank… hi Frank!) who helps her, and has contracted with other resume writers and ex-recruiters to help her deliver services.  She uses current tools (webinars) and reaches out to channel partners to help her get in front of her prospects.

From where I’m sitting, she appears to be crushing it.  And I’m happy for her.  There is plenty of room for others in this space, and I like to see people succeed… there’s really nothing stopping her competitors.

Let’s switch back to YOU.  How purposeful are you? How strategic are you?  Are you incorporating current tools, techniques and strategies in your own personal career management, or job search?  Or are you kind of sitting back, watching others, and waiting?

My suggestion is that you are more purposeful and more strategic.  My suggestion is that you figure out who your partners are, and who your Frank is.  My suggestion is that you don’t let your boss, or HR, or your professors tell you everything is okay, and you’ll be just fine.  I remember asking my boss “should I be getting my resume ready right now?”  The answer was “well, no, of course not!”  Within weeks I was getting my resume ready.

And that began my journey to becoming much more intentional and purposeful about my own career management.

Great things can happen to people who patiently sit and wait for them.  But there are plenty of great things just waiting for you to get up and move towards them.  Just read up on Lewis Howes if you need some inspiration on literally going from the couch to grabbing opportunities.

You are not out to crush your competition, but you don’t have to wait for their lead on how purposeful and strategic you should be.


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New Job Search Tools

February 17th, 2015

I’ve been working, for months, on a special project just for you.

I am almost ready to unveil it.

It should bring you a lot of value… and I’m super, duper excited to offer it to you.  It won’t cost you anything… I’m not really trying to sell another thing to you.

But I know that pretty much everyone who sees it will see value in it.

Want to know what it is?

I’ll tell you… but not yet.  I’m a few days (maybe a few weeks) away from launching it.

Why write this post?  Because for weeks I’ve been so excited about this but really couldn’t share it with anyone. I wasn’t sure how, or when, it would be ready.  But we are so close, it’s time I can share that SOMETHING NEW IS COMING!



Bogus: LinkedIn search limits

February 13th, 2015

From the Office of Face Palms at LinkedIn comes another ridiculous move to make you upgrade.  Have you heard about this?  You will only be able to search a certain amount of times, or see a certain number of search results, and then you are cut off.  Here’s my message, right in line with the search results of a name:


Are you kidding me?  

Here’s what I did: I did a search for a name on Google… and then clicked on the LinkedIn result that would show me all of the people with that first and last name.  I scroll down and bit and see that in fact I have been penalized for clicking on that link.

I do this regularly.

This is seriously dumb.  Unless you are at LinkedIn, and want to force people to upgrade, but with the alternatives that are coming out, and the change in direction and value that LinkedIn has, I think this is one more thing that will drive usage and value down.

I was on a call with some career center directors today from a school that everyone’s heard of and we spent too much time talking about how LinkedIn has decreased in value for people who want to network.


That’s what they were set up for in the first place! To help people network!

Things have changed.  Networking is harder on LinkedIn.  And people have noticed, and they are tired of it.

This limit is one more thing that makes me think “okay, if I can’t find it on LinkedIn, I’m going to go somewhere else.”  Which is exactly what I’ve been hearing from recruiters… they are going somewhere else.



The Job Search Silver Bullet (Informational Interviews)

February 12th, 2015

Sunday night I did a presentation to a group of people interested in what they could do to manage their own careers.  I talked about a lot of cool ideas, like a mindset that I wish I would have had to network more effectively when I was in my job search.

One thing i didn’t talk about was the silver bullet of the job search.  I’ve written about the silver bullet for job seekers before… I really don’t believe there is one.  I mean, there is not one single thing that you can do right now, and then land your dream job (or, any job).  The job search takes work, and there are many parts of this complex beast to finally land a job.

But if anything comes close, it is the informational interview.  I remember talking to a career professional who said that if her clients did informational interviews all day long, they would likely land within 30 days.

Informational interviews should be fun.  Doing them should be exhilarating, even if you are an introvert.  You should get leads from most interviews you go to.  You should strengthen the relationship with each person you talk to… sometimes a little, sometimes a lot. You should get great practice in saying who you are (the 30 second commercial), to the point where it sounds natural, and you sound confident.

Informational interviews get you away from your computer and in front of real people.  They make you dress up nicer than pajamas.  They put you in professional settings.  They prepare you for real job interviews.  They help you learn more about industries, positions, players in your area, opportunities.  They put you in a position of knowing more about those things than most people.

There are no silver bullets, but if you can implement a good informational interview strategy, your job search might do a 180, and you might find you have a number of solid opportunities that you are chasing (or, that are chasing you!).

What are you waiting for?


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